esprit / eil.com

i realize that a lot of people find their pricing absurd and such, but i have purchased a few items from them over the past few years and have been quite happy. lately, i've had some terrible experiences - namely, selling 'factory sealed' japanese cds that arrived with home-made shrink wrapping with 'rental cd' stickers affixed to the packaging. do not purchase any japanese cds from them if you expect to recieve genuinely new items. their descriptions defy conventional wisdom and their customer support is non-existent.