They apologized to me in email about the confusion around "extra tracks" on the Retro they sent over and the subsequent no 5th cd.
and I quote:
"However, because of the circumstances surrounding your order, we have made an exception in this one case to allow you to return the opened set."
They answered my emails as stated within 24 hours and have given me an acceptable resolution.
I can accept mistakes by vendors as long as they are righted....No longer mad.