OK i bought my computer and printer through Dell. in this country they don't have any shops, and do all retail through the net.
has anybody had bad experiences with Dell? for more than 3 weeks i have been trying to return my broken printer. first i stayed home all day to get my replacement printer. no call no card that the courier had turned up, so i ring them up, and they tell me they left it at the local post office. so i had to go down there the next day.
then i've been trying for them to pick up my broken printer. first they didn't include a return consignment bag, so i had to get another one sent out. I then arrenged for a pickup at work but for some reason the courier always called there after work hours.
then i ring up dell and they tell me to just take it to the post office. i go down there, and they tell me they won't take it, as they don't want it hanging around all day long until the courier turns up.
today i'm staying home all day long, yes i have arranged for another pickup. i won't even venture into the garden, and play any loud music. i just want ot get rid of the bl**dy thing.
this whole experience almost puts me off this whole internet shopping experience.