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Adventures in Retail

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I fucking LOVE working in retail, especially at this time of year...it appears that the fucking lunatics are out in full force this year though...let me give you a transcript of the fucking call I had to take last night!!!

Fucking Insane Person will be indicated by (FIP) I will be indicated by (JW)

(JW) Good evening, Target Austin Southwest, this is Jeff, can I help you find something? (FIP) Yeah, I was playing a video game that I bought at your store, and after about 30 minutes of playing the game, it called me a faggot. (JW)Excuse me? (FIP)I was playing a video game that I bought at your store, and after about 30 minutes of playing the game, it called me a faggot. (JW) The game itself called you a faggot? (FIP) Yes, and then it told me to get my money back. (JW) (I am trying to keep from laughing, and running through a mental list of which of my friends are creative enough to come up with a story like this) Sir, let me see if I understand what you are telling me. You claim that a video game that you purchased at my store has called YOU a faggot, and then told you to get your money back? (FIP) Yeah, I need to get my money back. (JW) Well, you would have to bring the game back, and I could look at exchangning it for you. (FIP) I don't want to exchange it, I just want my 9000 yen back. (JW) I'm sorry sir, did you say yen? (FIP) Yes, I paid for the game with yen, so I want my refund in yen. (JW) Sir, we don't deal in yen (FIP) Well, I paid for the game in yen, and that's how I want my refund. (JW) Okay, well, you are still going to have to come to the store before I can even start trying to figure out what we can do to help you. (FIP) Oh, you can't just refund my 9000 yen over the phone? (JW) No sir, you have to come into the store before I can do a refund or an exchange for you. (FIP) But I don't have time to come into the store. I'm a very busy man. (JW) Sir, I understand that you are busy, everyone is busy this time of year, but before I can do anything, I'm going to need you to come into the store. (FIP) But I'm busy smuggling illegal aliens over the border, I can't come in. (JW) Really, you smuggle illegal aliens, so do the Mexicans pay you in yen? (FIP) Oh yes, they all pay with yen. (JW) Wouldn't pesos be more convenient? (FIP) No, I ONLY deal in yen. (JW) Alright, well, I'm going to hang the phone up now. (FIP) You mean you aren't going to give me my 9000 yen back. (JW) No, I'm going to hang up the phone...good night...

Now, I never could figure out if this was a joke, or if someone was trying to fuck with me...like I said, none of my friends are this creative...soooooo

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OH COME ON, you are meant to be in the customer service industry.It would'nt kill you just to give the poor guy a full refund........ what with it being the season of good will to all men (or some such bollocks)

By the way,the game that you sold me keeps spitting at me each time i turn it off.IS THIS NORMAL.:nuts:

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sounds like your going to appear on the next JERKY BOYS cd :)

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Either you're joking,which I doubt cos I've had those working at a drug store....but my asshole supposed half brother:laugh:,called up at 7pm and asked to speak to me(2002), I didn't know who he was,and he asked about some screen name bullshit and i asked him what his screen name was and then all i remember was asking him "What the hell are you doing calling my workplace?" he laughed and we hung up.The jackass had the nerve to come in after that and sarcastically say while standing at the counter,"there's a party in here, isn't there?" or some goofy shit like that...cos it was all quiet in there and stuff...yeah, there's a party in here you fucking fat ass nazi spy, i don't know you...so i stood there and stared at him for like 2 minutes it seemed...he looks like my dad, but that doesn't mean anything...but i wouldn't be surprised....

people shoplifting,throwing change at me,god there was this old lady who was a dingbat-she was manic as hell...yelling, where do you get these people from (referring to the employees)...yeah, i feel the pain of retail.....3 years of it.

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how much is 9000 yen in pounds shilling and pence. Or even guineas?

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darran clarke wrote: how much is 9000 yen in pounds shilling and pence. Or even guineas?

Three turnips:lol:

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sounds much like my phone calls at work. they don't want refunds, but they don't listen and they don't know what they want. i currently treat them like the idiots they are. I must be good.

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darran clarke wrote: how much is 9000 yen in pounds shilling and pence. Or even guineas?

9000 Japanese Yen(s) = 38.9383 British Pound(s)

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Solve the mystery of who done it Jeff? maybe Tim and I could do a profile of the offender :laugh:

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Dude, you need to work graveyard shift on Govt helplines to experience TRUE nutters. I will confess however that I am impressed by your looney and how you handled him.

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Jeff sounds like a real mental case!

my Tower Records closed in March-we lost our lease. People would asked "why are you closing?" and the sensitive "what is coming here next?"

well one day in the last week of the store some yenta asked "What is coming here next? (the zillionth person to ask) and I snapped.

said it straight faced "I don't know, I don't care, I don't have a job."

she went "oh"

I said "thank you for your consideration"

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