I dont know how common knowledge this is but if (like me) youre fed up with the useless itunes I recommend "Anapod". Its great and works just like Window Explorer. You can upload tunes, etc from ipod to PC (which you cant do on itunes) and doesnt crash as much.
I got mine from www.piratebay.org. You also need bittorrent.
I just thought I'd share that bit of info with you.