DO NOT ORDER ANYTHING FROM B&Q HOME DELIVERY,WHAT A FCUKIN PALLAVER,I'LL EXPLAIN:
Late last year lady
and mesel decided to get sum new wardrobes for the
's chateaux.
After many a saturday afternoon looking round the usual shops like M.F.I Ikea and the like,we decided to have a ride through to our local B&Q Warehouse.
Must admit that i love D.I.Y Shops looking at proper mans stuff!
We both decided on 2 double contemporary white gloss wardbrobes,the doors were really glossy in an almost sexy kind of way!
Measured them up and they would fit in our master bedroom perfectly.
We both decide that we wanted the EXACT same ones as were in the shop,with their contempoaray trims in maple.
Waited until wednesday the following week so i could get a 10% discount using lord
seniors diamond card.
Was well excited at the thought of ordering em and getting a 10% discount,only to be told by a 17 year old Y.T.S gimp that i couldn't use the card on major purchases! ![]()
As we really liked the robes i ordered em anyway,and was told that there would be a 12 week wait.which was fine as the room needed decor8ing anyway.
Finally got them delivered on the 19th of April and stashed em in the front bedroom until the master one was decorated and L.C.D telly firmly fixed to wall.
Unpacked the door handles which were scratched to fookin death AND there were two missing ![]()
Phoned cuntstomer service gimps only to be told that i would have to wait a further 3 weeks till they could get me my replacements delivered ![]()
So on the off chance i asked if any other B&Q Warehouses in the region had them in stock,was directed to another store about 10 miles away.
gets to the store with paperwork and handles in hand,got me replacements sorted but HAD TO FOOKIN BUY EM! ![]()
Took reciept to my local Barnsley store (10 mile round trip) and got my refund.
Got back home and realised Y.T.S gimp had written our order out WRONGLY ![]()
He had put down a maple cornice INSTEAD of contemporary maple trim! ![]()
Infuriated i rang customer service gimps AGAIN,same old shit,would have to wait 3 weeks AGAIN for replacements
so,did the old can i get em from another B&Q ploy, and lo and behold they had them in stock at the Cortonwood warehouse,again another 10 mile round trip ![]()
As the cornice was 3.1 meters long,i couldn,t get it in my car so pestered my mate to take me in his works van.
Got to Cortonwood got me refund for £22,found the contemporary trim in maple,and unbelievably they only do em in packs of 2 and they cost £58 ! ![]()
Had to buy em and would decide what to do with the spare trim at a later date. ![]()
Waited till the next day to build up the carcasses,it went swimmingly,UNTIL i opened the first door package!
I nearly cried,the beautiful glossy doors that we saw in the shop were just a distant memory.
All four doors had deep scratches and gouges the entire length of them
![]()
Phoned up the cuntstomer services gimps AGAIN to complain and to arrange redelivery and collection of the scratched/damaged items.
Rang cuntstomer services over in potato land.
Was told by some fookin MICK who i could hardly understand,that the damaged doors would have to be returned BEFORE new stock would be dispatched
Cuntstomer service gimp arranged damaged doors to be picked up the following wednesday by a different courier firm,so had to wait in ALL AFTERNOON! ![]()
Cuntstomer service gimp said he would ring a few days before to confirm delivery time,but NEVER FUCKING RANG! ![]()
Foned em up Friday only to be told it was an all day delivery and that i would have to wait in all FUCKIN DAY AGAIN!![]()
Was up with the birds last Saturday morning and luckily,the B&Q VAN turned up about half ten.
I was assured by mick the paddy that the packages would be open and the doors checked BEFORE dispatch.
Opened the first package only to find the same deep scratches and gouges AGAIN! ![]()
Sent em back straight away!,felt a bit sorry for the delivery drivers as thay had come all the way from NORTHAMPTON to deliver my doors!
Rang Cuntstomer services in potato land AGAIN TO COMPLAIN and to try and arrange redilevery of my sexy glossy doors.
I had to go into B&Q for some other bits and bobs which i needed,so i decided to check the doors of the display wardrobes .
Needless to say they were the perfect sexy white high gloss doors we had originally seen,apart from the odd fingermarks that is.
Fast forward to this saturday (today) approx 7.30 A.M when i was most rudely awakened by some one at the door...Bleary eyed i raced into the front bedroom to see who was knocking on my door at this time on a saturday morning and lo and behold it was the B&Q van driver,they're only supposed to work from 8-8 on saturdays? ![]()
I opened the first package with great hesitation,my pulse racing and my heart beating loudly in my chest with the extreme anxiety of the situation ONLY to find the SAME DEEP SCRATCHES AND GOUGES AS THE OTHER PREVIOUS SETS OF FUCKING DOORS!
I'm still waiting for the cuntstomer services gimp in potato land to ring me back to arrange delivery of YET MORE DOORS! ![]()
Its getting to the stage now where by rights,i should just phone em up and tell em to come and collect the lot,but they are nice .
This is their last chance if they are scratched on the next delivery,then either im gonna march to the B&Q in town and demand their display doors AND DEMAND COMPENSATION or tell em to collect the others DEMAND A FULL REFUND AND COMPENSATION.
Moral of the story,dont buy ANYTHING FROM B&Q YOU WILL BE DISSAPOINTED :wankers: ![]()
I'm still waiting........
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