Please note that the HSBC Bank is installing new "Drive-thru" cashpoint machines: Customers will be able to withdraw cash without leaving their vehicles. To enable users to use this new facility the following procedures have been drawn up. Please read the procedure that applies to your own circumstances (i.e. MALE or FEMALE) and remember them for when you use the machine for the first time.
MALE PROCEDURE 1 Drive up to the cash machine. 2 Wind down your car window. 3 Insert card into machine and enter PIN. 4 Enter amount of cash required and withdraw. 5 Retrieve card, cash and receipt 6 Wind up window 7 Drive off
FEMALE PROCEDURE 1 Drive up to cash machine 2 Reverse back the required amount to align car 3 Re-start the stalled engine 4 Wind down the window 5 Find handbag, remove all contents on to passenger seat to locate card. 6 Turn the radio down 7 Attempt to insert card into machine 8 Open car door to allow easier access to machine due to its excessive distance from the car 9 Insert card 10 Re-insert card the right way up 11 Re-enter handbag to find diary with your PIN written on the inside back 12 Enter PIN. 13 Press cancel and re-enter correct PIN. 14 Enter amount of cash required 15 Check make-up in rear view mirror 16 Retrieve cash and receipt 17 Empty handbag again to locate purse and place cash inside 18 Place receipt in back of cheque book 19 Re-check make-up again 20 Drive forwards 2 meters 21 Reverse back to cash machine 22 Retrieve card 23 Re-empty hand bag, locate card holder, and place card into the slot provided 24 Restart stalled engine and pull off 25 Drive for 2 to 3 miles 26 Release handbrake
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