wembley arena ticketmaster

I have booked my ticket for the Wembley arena gig with Ticketmaster.co.uk, but I have not yet received it. I tried to have information trough the site but even if I'm logged (i can see my name) I'm not able to send them an e-mail neither to track the ticket status. Is there anybody who had similar issue? thanks

Got my tickets last week...

I suggest a telephone call to ticket-touters and demand an explanation!

I called them last thursday because I hadn't received mine yet either. Hadn't even been sent yet by then, so I'm going to pick it up at Wembley instead. Rather than nervously hoping it would arrive in time...

their (international) phone number:

00 44 870 242 4442

Thanks for the information.

I am in same situation.I haven't got tickets to Wembley Arena.I asked that by e-mail yesterday and the answer was that they haven't sent them yet. So also I have to collect the tickets from box office.

You can take contact by e-mail to Ticketmaster from page:

http://www.ticketmaster.co.uk/h/customer\_serve.html

You can also find link to that page from your ticket confirmation e-mail.

I hope you're all also asking the robbing bastards for a refund of the registered post fee if you're having to pick up. I think that's worth about a fiver, which in turn nearly equals two pints :)

Gin_Soaked_Boy wrote: I hope you're all also asking the robbing bastards for a refund of the registered post fee if you're having to pick up. I think that's worth about a fiver, which in turn nearly equals two pints :)

They have already refunded the post fee.

Thank you again guys for all the info. Tickemaster is not reliable at all.

Did anybody find trouble using Tickemaster.co.uk website? Trying to track my ticket the only answer i get is "sorry we con not...", trying to contact them trough an e-mail, once filled the form with all the required fields they ask me to open a new account even if on the page i can see my name as an already logged customer. Shame.

Once I click on the order# the message I get is :"We’re sorry, we’re unable to process your request. Please try again." I tried infinite times.

remteex wrote: Once I click on the order# the message I get is :"We’re sorry, we’re unable to process your request. Please try again." I tried infinite times.

I had the same problem so I called them and they are now going to hold my tickets at will call.

Isn't great that you are forced to pay their service fees for crappy service? Cheating bastards..

At last I have received an e-mail which says I can collect my ticket at the box-office. Good! Now I have "only" to ask my company two days off and find flight and hotel. Thank you all for the support.