Anybody happen to know why Mr. Bluecat won't answer to emails? He doesn't give a phone his phone number on the web site so I can't call either. I ordered some shirts 1½ months ago...
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Bluecat store!
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I've had the same problem. My order hadn't arrived after 2 months. I tried e-mailing several times, finally got a reply & was offered a refund. That was a month ago & i'm still waiting for it.... I've tried phoning a number I found on the internet & it's no longer in use.
Hope that he can continue his business in the future. I ordered JD: Love Will Tear Us Apart -shirt last year and it was (and still is!) top notch quality!
Well, public information has a purpose..
Registrant Contact: Blue Cat Merchandising Andrew Beeley (andy@bluecatstore.com) +44.1663734697 Fax: +44.1663734697 8 Reddish Road Whaley Bridge High Peak, DERBYSHIRE SK23 7DL GB
That's the domain registration, so here you have a phone number...
Can honestly say i have dealt with Andy loads of times and never had a problem with him. If stuff is late, give him a ring and he'll tell yuo straight up what the problem is.
Originally posted by Spotnick Well, public information has a purpose..Registrant Contact:Blue Cat MerchandisingAndrew Beeley (andy@bluecatstore.com)+44.1663734697Fax: +44.16637346978 Reddish RoadWhaley BridgeHigh Peak, DERBYSHIRE SK23 7DLGBThat's the domain registration, so here you have a phone number...
I tried to phone them but it says that the number i dialed is not in use!
Can't help much then... but I know that something must be going on, because this is a home business, so there is no reason why they shouldn't answer...
This is really starting to piss me off. Still no answers to my emails, phone doesn't work. And the site is updated 11/06/04, and I made my order in May, so he has updated his site but not answered to my emails!
If anybody in the UK has some kind of contacts to the man behind this business i'd be more than thnakful if you could contact him somehow and ask about his store, does he take orders anymore?
Eeek! 
I only ordered a JD t-shirt last week and the money was taken out me account straight away. The White Unknown Pleasures one. Please come u bugga!
Originally posted by Red Eyed Boy Eeek!
Still hasn't come. 
Tried emailing him too! Geoff & Masu - Any luck with you???
I haven't heard anything from them. To be honest I've given up hope - it's been just over 3 months now.
Please keep us informed of any developments.
I don't like the fact that we are associated with a company who doesn't give fair treatment to our users, even if it did in the past.
For the moment, I think I may ask Nicolas to remove that link until everything is solved.
So, are there any alternative purveyors out there? Where can I buy the Ceremony-in a lonely place green t-shirt?
Got a reply from Andy...
hi Nicolas
how are you? i,ve been planning to contact you for a while now, but i,ve been very busy as usual. we have had a few supply and distribution problems due to our relocation. we're over the worst of it and thing are now finally getting back to normal. please tell your members not to worry!
we have recently introduced free WORLDWIDE shipping and employed the services of a distribution company to handle the shipment of orders. it's the later that has caused us a few problems as they have getting to know our stock and shipping procedure etc.
by the end of next week we should be totally up to date, but if any of your members have specific question they would like answered, they should e-mail me direct at andy@bluecatstore.com using the subject message 'neworderonline member'.
cheers andy
He offered me a refund when he finally answered my e-mails, nearly 3 months ago. I didn't realise "a few supply and distribution problems" affected giving me my money back as well as not sending out merchandise. Sorry to be skeptical, but I'll believe it when I see it....
My friend (I'm using his credit card with my order) says that the the sum has been billed from his credit card account 14/5/2004 and the items appear to be shipped, but I still haven't received anything. I sent an e-mail to andy just a few minutes ago, see what happens. Hope I get my shirts :(
Could I just add that if any of you guys are having difficulty getting your money back and ordered using credit cards to pay for your goods, you can contact your credit card provider and ask for a refund under the consumer credit act which makes provisions for non-supply of goods so long as you contact them within a certain time limit. This does not apply to Switch/Maestro/Electron or Delta cards
Kev the ex bank manager
Originally posted by Wasimple This is not really connecting but is the body on the LWTUA shirt Ian's?
No, it's not hairy enough ! And a bit marbley to be fair 
So it's just some random person? Come to think of it, and I think I read this somewhere but forgot, did they shoot the Closer artwork in an actual tomb equipped with bodies? 
To be fair with Andy, he's always been good to us in the past, so I wouldn't blame him yet, although it is true that he is often very busy and, based on past experience, it can take a few weeks before getting a reply to your e-mails.
But I wouldn't worry YET if I were you, because I don't think it's because of bad intent on his part.
Originally posted by Wasimple So it's just some random person? Come to think of it, and I think I read this somewhere but forgot, did they shoot the Closer artwork in an actual tomb equipped with bodies?
Yes... LWTUA as well, those are tombstones...
Originally posted by I don't want to be just a number in Society To be fair with Andy, he's always been good to us in the past, so I wouldn't blame him yet, although it is true that he is often very busy and, based on past experience, it can take a few weeks before getting a reply to your e-mails.But I wouldn't worry YET if I were you, because I don't think it's because of bad intent on his part.
No, I don't believe that he's doing this intentionally. But taking away customer's money, not sending the merchandise and not replying any e-mails for 3 MONTHS isn't exactly good customer care if you ask me.
I would really, REALLY like to get the shirts, and would be ready and willing to wait just a little more if he could just inform me if he can send me the shirts or not. He still hasn't answered my mail with neworderonline-member subject. Soon I will contact the credit card company for a refund, although I'd be more happy to receive my shirts :(
Plot thickens.
I got a response. One of the shirts has been deleted from the product range, so I picked another. Hope I see my shirts in the near future.
So it's just some random person? Come to think of it, and I think I read this somewhere but forgot, did they shoot the Closer artwork in an actual tomb equipped with bodies?
id always thought that the coverwork for closer was taken from photos of a famous italian graveyard,but its since transpired that they may well have been staged photos ie: models asked to pose in a studio ect. im sure i read this in a thread on these very boards?
