Debaser wrote:
Fotzepolitic wrote:
"Hello , Many thanks for your e-mail. We have checked the system and can confirm that the release date of the item People On The High Line – 7" Shaped Picture Disc is the 09/09/2016 and therefore the whole order is still pending. Upon arrival of the item in our warehouse, your order will be processed accordingly and you will receive a shipment confirmation email from us. Please feel free to get in touch with us if you need further help with your order. Kind regards, Alex Warner Music Customer Services"
Ha, funny! Well maybe not for you. I'm sure you don't need us to tell you how to respond to that!
However...if it were me, I'd cancel the whole order, place a fresh order for the 7" only, and get the other items from Piccadilly Records. But I hope you have a bit more "banter" with them before you do that. This could be entertaining (well maybe not for you), keep us posted.
Yeah..... well, i messaged them again basically asking them if it was their idea of a joke.Made a couple of comments about them being cheapskates because of the fact they don't want to send out two different deliveries.Because that's what basically they've done albeit very craftily.They've charged me £5.99 packing and shipping but declined to tell me that will be for one, all in, delivery of the bundle.Either that or it's too difficult for them to separate my order up between the 12" & CD and the 7" which is what i've also suggested to them.
Unfortunately for me, though conveniently for them, there doesn't seem to be an order cancellation option at NewOrder store, at least not that i've managed to find.The only way to cancel an order would appear to be by sending them a message.Which of course they'll claim to have never received/ignore.
At the end of the day though there's much worse things going on in the world and i get the feeling my complaints to NewOrder store will be a waste of energy and like i said the there doesn't appear to be a cancellation of order option other than sending them a message.Guess i'll just have to wait til September to receive my 12", CD and 7" bundle.