Skip to content

have to reset my password every time i log in

Archived

4 replies · 2,915 views

This is an archived legacy thread. Replies are closed, but the discussion is preserved.

why?!!

this is at work - uses ie5 (not allowed to download anything so stuck with old browser) but recently every time i log in i have to reset my password. when i try again a few hours later i have to do it again!

very frustrating

0 likes

hibster wrote: why?!!

this is at work - uses ie5 (not allowed to download anything so stuck with old browser) but recently every time i log in i have to reset my password. when i try again a few hours later i have to do it again!

very frustrating

Have you tried to delete the browser cookies?

Tools/Options/Settings/View Files (from within IE)

Delete the ones that say:

cookie:{Windows Username}@neworderonline.com cookie:{Windows Username}@www.neworderonline.com

(Where Windows Username is the name you log onto Windows with)

Delete these and try again - hopefully you'll only be asked for the password once! :thumb:

:smoking:

0 likes

Hi, I've had the same problem over the last few days. I found that by logging onto the site using the sidebar on the left is futile, I always have to reset my password from there. I found that by logging onto the NOOL site from here works.. http://www.neworderonline.com/MemberLogon.aspx ..it's the only way I can logon without having to reset my password each time; I have saved this in my favourites. Regards

:bm83:

0 likes

B wrote: Hi, I've had the same problem over the last few days.

well, i've had the same problem over the last 2 years :\ohwell:

0 likes

So, deleting the above two cookies didn't work?

:smoking:

0 likes

You're leaving NewOrderOnline

This link goes to an external website we don't operate, which has its own privacy policy and terms.

Destination:
Continue ↗