Joy Division plusminus-Deluxe Boxset Buyers will get the missing items
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Is there an invoice in the package that says it should be the deluxe? If so I can't see why you can't open it, and then tell them if it's wrong. Had a look at my account on the Rhino site and it says I'm down for the Deluxe, which I guess was the same for you, so I'm going to open mine (if it comes) and then complain-they haven't sent me what I ordered so not my fault-they're 2 different items on their site. Maybe they're sending the CD's and print separately to deluxe orderers, so all the boxes sent out are then the same-ok, I'm giving Rhino too much credit-they've just ballsed it up...
I've sent Warner/Rhino an e-mail asking them to confirm that they've sent me a Deluxe boxset or not (which is what it stated in my ordere e-mail). I've also warned them that I'll return it if it's a Standard boxset...
Let's see if they bother replying... 
jezk wrote: Is there an invoice in the package that says it should be the deluxe? If so I can't see why you can't open it, and then tell them if it's wrong. Had a look at my account on the Rhino site and it says I'm down for the Deluxe, which I guess was the same for you, so I'm going to open mine (if it comes) and then complain-they haven't sent me what I ordered so not my fault-they're 2 different items on their site. Maybe they're sending the CD's and print separately to deluxe orderers, so all the boxes sent out are then the same-ok, I'm giving Rhino too much credit-they've just ballsed it up...
Yep, I have a receipt and even a return form for the DELUXE Boxset.
Nick King wrote: I've sent Warner/Rhino an e-mail asking them to confirm that they've sent me a Deluxe boxset or not (which is what it stated in my ordere e-mail). I've also warned them that I'll return it if it's a Standard boxset...
Let's see if they bother replying...
You're funny, Nick. Your package should be on the way and nobody knows it. They can only confirm that the Deluxe boxset should be in it.
Update German Order
#. ordered/delivered
- De Luxe/Standard
- De Luxe/Standard
- Standard/De luxe
- De Luxe/Standard
- De Luxe/waiting
- De Luxe/waiting
confusion wrote:
Nick King wrote: I've sent Warner/Rhino an e-mail asking them to confirm that they've sent me a Deluxe boxset or not (which is what it stated in my ordere e-mail). I've also warned them that I'll return it if it's a Standard boxset...
Let's see if they bother replying...
You're funny, Nick. Your package should be on the way and nobody knows it. They can only confirm that the Deluxe boxset should be in it.
It's still worth a funny response! 
littleboylost wrote:
Adam Tate wrote: I got mine this lunchtime in the UK and it still sealed.
It is supposed to be the deluxe box - VERY CONCERNED IT IS THE STANDARD.
The catalogue number on the spine is 5186595937
..according to the website that is the STANDARD box.
the deluxe should be 5249837837.
Can anyone tell me if the deluxe does indeed have a different cat. no. ???
I don't want to break the seal to see if the CDs are in there - in case it voids my return.
In that case, don't bother opening it: you're a loser too. It's quickly getting crowded here, but join the club!
Littleboylost - are you saying that you know for sure that the Catalogue number printed on the Deluxe set is 5249837837?
I'm not opening mine until someone confirms this.
confusion wrote: Catalogue number 5249837837
...yes I looked that page up earlier and saw that it had 5249837837 for the Deluxe set on the website.
But what I want to know is that definitely the number PRINTED on the spine of the deluxe box.
Time update your stats - here's my 2pennyworth Order deluxe standard delivered - email sent awaiting human reply Not opened just confirmed the spine code. Not impressed this gonna be refund
John
Adam Tate wrote:
littleboylost wrote:
Adam Tate wrote: I got mine this lunchtime in the UK and it still sealed.
It is supposed to be the deluxe box - VERY CONCERNED IT IS THE STANDARD.
The catalogue number on the spine is 5186595937
..according to the website that is the STANDARD box.
the deluxe should be 5249837837.
Can anyone tell me if the deluxe does indeed have a different cat. no. ???
I don't want to break the seal to see if the CDs are in there - in case it voids my return.
In that case, don't bother opening it: you're a loser too. It's quickly getting crowded here, but join the club!
Littleboylost - are you saying that you know for sure that the Catalogue number printed on the Deluxe set is 5249837837?
I'm not opening mine until someone confirms this.
There's no need to rub it in, Adam :(. I don't know for sure what catalogue no. is printed on the deluxe set, because I didn't get it 
. But I do know for certain that the standard set I got has the catalogue no. 5186595937 on the spine + in the EAN code, while the invoice unequivocally says 5249837837 for the Deluxe set. So, if yours has 5186595937 on the spine, I'm afraid you're in the same boat as me.
Littleboylost - yes I see what you are saying but I wouldn't put it past Rhino to print the same catalogue number on all the sets (and just bung the CDs in the Deluxe sets).
...probably a forlorn hope I know. But I do know that if this box turns out to be wrong it'll be the last Warners/Rhino JD/NO product I ever buy.
Statistics
NickName ordered/delivered
Confusion D/S littleboylost D/S MNaD D/S * Lordsy S/D * jezk D/S Figurehead D/S * Adam Tate D/S Photosinferno D/S Ruined in a day D/D
D = De Luxe Boxset 80 GBP + P&P S = Standard Boxset 50 GBP + P&P * = other website
(If you have got a one of the boxsets, feel free to copy or quote the whole post and continue the list)
Couldn't Lordsy confirm the catalogue number on the side of the box - as he is the only person so far to receive the deluxe.....
leefact25 wrote: Couldn't Lordsy confirm the catalogue number on the side of the box - as he is the only person so far to receive the deluxe.....
I have asked him in the other board and will post the answer later.
Is Rhino actually run by a rhino? How frigging incompetant can one organisation be? They make dPulse look professional.
i have contacted the customerservice and i will send my Box back tommorrow morning.I only accept by sending me the deluxe box.Hope it works...Lordsy is the only one i know who get the deluxe one.
and yes my login works for about 2 years again.
Gene wrote: Is Rhino actually run by a rhino? How frigging incompetant can one organisation be? They make dPulse look professional.
As I already posted the german company Arvato Digital Services from Gütersloh works for Warner and Rhino in Westeurope. You find there adress on the Rhino-Website.
Ordered deluxe boxset, received the standard boxset today. I was going to leave it sealed , but after reading this thread opened it to double check.
Can Rhino do anything right? 
Statistics (Update)
NickName ordered/delivered
Confusion D/S littleboylost D/S MNaD D/S Lordsy S/D * jezk D/S Figurehead D/S * Adam Tate D/S Photosinferno D/S Ger Boy D/S Ruined in a day D/D
D = De Luxe Boxset 80 GBP + P&P S = Standard Boxset 50 GBP + P&P * = other website
(If you have got a one of the boxsets, feel free to copy or quote the whole post and continue the list)
the best first thing would be to contact the customerservice.They answered me today in the morning(I requested yesterday evening).
You could, decide if you want your money back (incl.Post and package) or they will send a correct box - if there is on stock.
i dont know whats right now,i contacted back that i only accept by sending the right item to me.
Hmm, I think I received the deluxe set. I also ordered deluxe.
No. is 0428/5000
EAN on back of box is: 5051865959373
Two CDs inside and an art piece by Saville.
But apart from being lucky about getting what i ordered: the artwork of the singles is appalling! Very cheap repros of the original covers. Is this supposed to be art???
You did get the deluxe - first delivery so far that was correct
Can you confirm the tracklisting on the cds?
BTW Norbert - you can put me on the list labelled ODSFW
ODSFW = Ordered Deluxe Still Fucking Waiting
Chrisbaerchen has open his Boxset and he got the deluxe Edition with 0396/5000 and number with begins 51...
nobody knows now which are the right ones
Ruined in a day wrote: Hmm, I think I received the deluxe set. I also ordered deluxe.
No. is 0428/5000
EAN on back of box is: 5051865959373
Two CDs inside and an art piece by Saville.
But apart from being lucky about getting what i ordered: the artwork of the singles is appalling! Very cheap repros of the original covers. Is this supposed to be art???
...OK mine has the same EAN barcode as yours on the back.
BUT please, please tell me what the Catalogue number is on the spine (and put me out of my misery).
I'm still waiting for mine to be delivered... Gotta feeling i'm gonna be disappointed when it arrives...
Statistics (updated)
NickName ordered/delivered
Confusion D/S 640 littleboylost D/S MNaD D/S Lordsy S/D jezk D/S Figurehead D/S Adam Tate D/S Photosinferno D/S Ruined in a day D/D 428 Chrisbaerchen D/D 396
D = De Luxe Boxset 80 GBP + P&P S = Standard Boxset 50 GBP + P&P
(If you have got a one of the boxsets, feel free to copy or quote the whole post and continue the list)
MorningNightandDay wrote: Chrisbaerchen has open his Boxset and he got the deluxe Edition with 0396/5000 and number with begins 51...
nobody knows now which are the right ones
ah ha ! Sorry didn't spot your post MorningNightandDay - so you are saying some of the Deluxe boxes have got a number starting 51 on the spine. Please lets have the full number on the spine and then I can sleep more easily !
Adam Tate wrote:
MorningNightandDay wrote: Chrisbaerchen has open his Boxset and he got the deluxe Edition with 0396/5000 and number with begins 51...
nobody knows now which are the right ones
ah ha ! Sorry didn't spot your post MorningNightandDay - so you are saying some of the Deluxe boxes have got a number starting 51 on the spine. Please lets have the full number on the spine and then I can sleep more easily !
There's two numbers on my deluxe box visible from the outside.
EAN 5051865959373 and 5186595937 on the spine.
track listing on cds
JDPM-- transmis digital incubation dead s lwtua
JDPM++ atmo glass these d komak slc
Adam Tate wrote:
MorningNightandDay wrote: Chrisbaerchen has open his Boxset and he got the deluxe Edition with 0396/5000 and number with begins 51...
nobody knows now which are the right ones
ah ha ! Sorry didn't spot your post MorningNightandDay - so you are saying some of the Deluxe boxes have got a number starting 51 on the spine. Please lets have the full number on the spine and then I can sleep more easily !
Chrisbaerchen has the same catalogue number as the Standard-Set, he says. He is very happy about it and is going to give more informations tomorrow.
