Joy Division plusminus-Deluxe Boxset Buyers will get the missing items

They said on nolanguagejustsound.com that they were sending 500 sets anyway - so 134 lucky punters will receive two sets of deluxe items - looks like you're one of the 134

UPS is fucking things up. Last night I requested they divert it to my work today - last night they confirmed it would be OK and a further call at 3:00 to them got the affirmation they would deliver it to my work.

15 minutes later they tried to deliver it to my flat.

I've got a further confirmation that they will actually be delivering to my work tomorrow, but there is nothing to suggest this on the tracker.

The thing that really fucks me off is that more often than not when a consumer orders goods online they are not given the choice of delivery method - if they were I would always go Royal Mail - the trouble I've had with couriers over the years are legion.

dear rhino........

thank u.

i am impressed.

it started badly but finished well. these records have not come off my deck yet. amazing........

I'd hate to burst anyone's bubbles, but....

I got both the original full deluxe set, and the new "negative number" set.

The art piece is not the same.

The original one has "Peter Saville edition of 500" etched into the bottom of it.

The new one does not.

I have number 00xx/5000 and now -xxx/-500.

They really made a mess out of all of this. I just thought I would let everyone know that they did this.

leefact25 wrote: UPS is fucking things up. Last night I requested they divert it to my work today - last night they confirmed it would be OK and a further call at 3:00 to them got the affirmation they would deliver it to my work.

15 minutes later they tried to deliver it to my flat.

I've got a further confirmation that they will actually be delivering to my work tomorrow, but there is nothing to suggest this on the tracker.

The thing that really fucks me off is that more often than not when a consumer orders goods online they are not given the choice of delivery method - if they were I would always go Royal Mail - the trouble I've had with couriers over the years are legion.

To be fair, couriers are having the biggest f'in nightmare and backlog they've ever experienced. I had 12,000 boxes of stuff queueing to go into Scotland up to the 21st when they finally started moving.

So be fair to them, it's not exactly been a normal run up to Xmas.

But in general, you are right. They are a bunch of c___s.

Yeah, well I haven't got ANYTHING yet.

Re the couriers.....

After promising me that the stuff would come to my office on Xmas Eve - I was told at 2:30 (and yes I had to ring them) that it hadn't left the depot and I had to pick it up from there!

Got there to find a massive queue - waited 45 minutes before eventually picking up the package. The place was in chaos - a woman with her boy had been there for the third time only to be turned away again because her package could not be traced. This was a present for the boy and you could see he was clearly upset. Similar stories were going on throughout the queue. It was obvious due to mutterings from behind the counter that the call centres and the depot did not have a clue what each other was doing - indeed - one of the simpler things - ie closing time - the call centre warned me the depot would shut at 4pm - whereas it was actually closing at 8!

Anyway - wonder if my deluxe number is one of the more special ones - I'm exactly halfway down the list (-250).

depeche323 wrote: I'd hate to burst anyone's bubbles, but....

I got both the original full deluxe set, and the new "negative number" set.

The art piece is not the same.

The original one has "Peter Saville edition of 500" etched into the bottom of it.

The new one does not.

I have number 00xx/5000 and now -xxx/-500.

They really made a mess out of all of this. I just thought I would let everyone know that they did this.

...I got my missing bits before Xmas (see photo earlier in the thread). My number is -173 and yet I DO HAVE "Peter Saville edition of 500" etched on my art piece.

I don't have that etching - ah well - here's another fine mess that Rhino have to sort out!

Mine has no etching either. Bastards!!!! Rhino have really pissed me off now!

I still haven't received the deluxe contents. And there's been no emails from Rhino at all since 8 December. I can only track the shipment via a tracking no. And Rhino don't respond to emails.

So it looks like they stopped stuffing the 1-5000 boxes with the art piece somewhere in the middle, took what was left, had more created outside the "Edition of 500" to make 500, and hoped that nobody would notice the difference in their "negative" sets.

I guess that means some lucky "Standard" people got the actual edition of 500.

What a total mess.

Honestly, I think they should have Mr. Saville make a new art piece and give that out to the 500 people that have to endure this total cock up.

presumably there are 500 that say edition of 500 & 500 that don't so there are 1000 in total, with all of the second set of 500 being sent out & some of the first set being sent

On the other hand.....(from nolanguagejustsound.com)

"In order to ensure that every single person that ordered a deluxe box gets the deluxe elements, we are having to manufacture a further 134 deluxe pieces by Saville to dispatch. What this means is that 134 lucky people will get 2 Saville Pieces and 2 sets of CDRS. It also means there are 634 Saville pieces in circulation rather than 500"

This would suggest that only 134 pieces do not include this etching - making this the rarer piece.

This is what I would hope - but I believe hibster is probably right.

Has anyone else in the UK not received their delivery of the deluxe contents from UPS? No delivery was attempted at my address up to Friday 24 December (when I was away) and no delivery has been made this week.

I phoned Rhino today to get some answers but the music industry don't work between Xmas and New Year (silly me).

Clive Snippers wrote: Has anyone else in the UK not received their delivery of the deluxe contents from UPS? No delivery was attempted at my address up to Friday 24 December (when I was away) and no delivery has been made this week.

I phoned Rhino today to get some answers but the music industry don't work between Xmas and New Year (silly me).

Do you have a phone number for Rhino in the UK? I couldn't find one. Could you publish it here? I'm sure I'm not the only one who'd like to give them a call seeing as they do not reply to emails.

It's 020 7368 2500. It's the number for Warner Music UK. I phoned a few weeks ago as well and asked to speak to someone who was responsible for Rhino. Spoke to a guy who wasn't particularly helpful. He told me the deluxe contents were going to be sent out the following week but he didn't know anything about the dedicated website 'nolanguagejustsound.com', so he can't have known that much. I doubt I'll get much joy if I phone them again next week.

Clive Snippers wrote: It's 020 7368 2500. It's the number for Warner Music UK. I phoned a few weeks ago as well and asked to speak to someone who was responsible for Rhino. Spoke to a guy who wasn't particularly helpful. He told me the deluxe contents were going to be sent out the following week but he didn't know anything about the dedicated website 'nolanguagejustsound.com', so he can't have known that much. I doubt I'll get much joy if I phone them again next week.

Thanks!! :)

I ordered a Deluxe...and amazingly, got a Deluxe...which I received a few weeks ago, no. 0379/5000.

(orange vinyl etching with stamped limited ed of 500 message)

Late last week, I received the standard->deluxe fill package, this time -30/-500...orange vinyl etching missing stamped message...from what I understand these are rarer, anyway (only 134 of these?)

The promo CD's are all CD-Rs...the inner ring stamping interestingly enough which was present on the original 3P80 1 2 1 (the one with 'Transmission') is missing on the one they resent...though the 3P80 2 1 1 ('Atmosphere' has matrix numbers for both)...though really these would be just the same sort of stamping you'd get on CD-Rs bought at the store.

I'm surprised nobody has noted the pops/crackling (digital-based, not from a needle drop or whatever) on the 'transmission' disc (it's identical on both copies) which is most pronounced during the start of Transmission and Incubation...the Atmosphere disc didn't seem to have an issue. That's my most serious complaint about the whole affair (I was one of the "lucky" ones otherwise)...

Can somebody else confirm their 3P80 1 2 1 has the same issue?

News for Oz NOOL esp. Sydney residents....Saw a bunch of these JD boxsets on the shelf in JB-Hifi store at Galeries Victoria, City.

Bad news is that they are price tagged at $125 each...thats equivalent to GBP-82 or US$125 - RIP-OFF!!!

Another bad news is that they aint the deluxe box...all 4 boxes weigh approx. 670 to 680 grams.

You see, I noticed them last week and thought that it was a wee bit too fast for them to arrive across continents to Down Under. I was privately hoping they might be 'delux-wrongly-sent-as-standard':D ...so I took my missus kitchen scale to the store....yeah, I know I do look silly but it was all done very quick in 40 seconds, only the security cam would notice :D ...yup, weighted every single one of them - disappointed :\ohwell:

I'll just have to wait for my standard edition ordered thru CDwow...fingers crossed

Had the same issue but just received the missing pieces including the 366/500 card. Hopefully everyone else gets theirs too.

Good luck

I just got the extra pieces. I can hear a little pop on the Transmission cd, mainly on digital, though the tracks sound like scratchy vinyl. Both CDs have the numbers and the orange thing has "+ - Peter Saville edition of 500"

So I think I have everything but The only thing I got two of was the inserts , 366/500 and 0542/5000. Sounds like you lucked out.

Liked the idea but the delivery issues soured it a bit.

Happy new year

poisoned Snickers r yummy... wrote: ..so I took my missus kitchen scale to the store....yeah, I know I do look silly

as I mentioned earlier on the thread, you don't have to weigh them. the deluxe versions have cds in them. the cds are smaller than the box. they clank around in there when you tilt the box. it's clear there's something in there smaller than the 7"s/box dimensions. if it was the standard, you wouldn't hear the cds moving around. you don't have to carry your kitchen scales with you, just tilt the box.

all the remasteres are remastered for vinyl so the cd version would be vinyl-ready tracks put on cd...

...just listened to "Incubation" on the promo CD and OH DEAR OH DEAR - THIS IS HORRIBLE MASTERING.

At the start of Transmission there are some light rustling sounds. However, on Incubation there is some very obvious PHUT, PHUT, PHUT sounds in the background. I listened on Sennheiser HD650 through a tube headphone amp - but you do not need highend equipment to hear this!

It sounds like the kind of error you get with a homemade CDR with a dodgy adhesive label causing the CD player to mis-track. This is appalling - did Steve Morris /Frank Arkwright even bother listening to these tracks?

As I said when they cocked up the contents of the deluxe box - I WILL NEVER BUY ANOTHER WARNERS-RHINO NEW ORDER / JOY DIVISION PRODUCT AGAIN.

• by rights we should all be now starting another campaign to get these discs replaced. However, I am starting to lose the will to live over all this - not sure I can be bothered to start another round of replacements.

well u need to send ur comments to stephen and frank arkwright surely ?

Chesty wrote: well u need to send ur comments to stephen and frank arkwright surely ?

...well maybe I'll ring the 0207 number published further up this thread. I 'll wait until next week when all the holidays etc are over. All my emails to Rhino about the previous problem resulted only in standard automated replies - I need to rant at a human being about this.

Adam Tate wrote:

Chesty wrote: well u need to send ur comments to stephen and frank arkwright surely ?

...well maybe I'll ring the 0207 number published further up this thread. I 'll wait until next week when all the holidays etc are over. All my emails to Rhino about the previous problem resulted only in standard automated replies - I need to rant at a human being about this.

I will be giving that number a go next week, As Rhino have pointed out, the only difference between the standard and deluxe limited edition is 1.the art piece, 2.the cdr's and 3.number insert.

Now if you actually review that;

1. Art piece is not limited to 500 but at least 634, maybe more and there are 2 different versions 2.The cdr's contain glitches
2. the numbered inserts are a complete mess with 2 different sets in circulation.

These are not as described, or fit for purpose.